Order related billing for partial payment and inconsistent amounts

[ray_mannion]

Hi,

We are using billing plans with payment cards to capture payments before goods are delivered. SAP doesn't seem to support credit cards for down payments, so we are entering the payment in the payment card and billing plan lines, then generating the F1 order-related billing.

Sometimes, the dollar amount is prorated proportionately, sometimes, it is disproportionately. For example, if we have 5 line items for $100, $200, $300, $400, $500 a total net value of $1500, and the customer makes a credit card payment of $500, we are seeing that sometimes this explodes to $33, 66, 99, 122, 155. Sometimes, it explodes to $0, $0, $0, $0, $500 in the billing document.

Where does SAP control the way the amounts are derived in the billing document? This is milestone billing.

Ideally, we would like this evenly applied across all conditions. I really need to understand how SAP handles this. The configuration indicates that the pricing is copied straight from the order. I don't see anything custom in the document copy procedure here.

I have had a difficult time finding anything in forums or on the internet in general, I've tried search terms such as "order related billing amount distribution" and "payment card amount allocation" as well as a few other terms but haven't found anything helpful.

Thanks for any suggestions you may have.

[Former Member · Accepted solution]

Hi,

Have you check in copy control order to invoice

At item level Pricing type it should be - G

Kapil

[ray_mannion]

Thank you very much Kapil. This was a good suggestion and the result was immediate. We have lots more to test, but this looks really good!