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Former Member

Action Profile Determination

Hello Experts,

This is related to ChaRM. Generally an Action Profile is assigned to a ChaRM Transaction, i.e SHDF and a the action profile has a list of actions.

I have a requirement where I'd like to assign different Action profiles to a ChaRM Transaction depending upon value of certain fields, say, Priority or Category.

Thanks,

Pj.

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1 Answer

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    Former Member
    Sep 13, 2011 at 06:16 PM

    You could maybe have one very crazy large action profile and use scheduling conditions that look at the category field to determine what actions are available, but this would get very complex quickly. Can you give us the requirement in more detail. There's probably another way.

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    • Former Member Former Member

      I've never used the Action Profile Determination. Let us know anything you find out. I'd be interested to hear what you learn.