We are facing issues with a printer which is taking longer time in processing the print requests.
Device type: ZHPLJ425
Printer Model: hp LaserJet 4250
The printer usually finishes the print request in 1 to 5 minutes.
But when the user sends bulk print requests at the same time, it finishes all of them in 1 hour or more as seen in the status of the spool request.
The other printers at the same location are not taking longer time.
Which is not acceptable.
Could you please suggest us what can be the reason for this and if any possible solution is there.