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Former Member
Sep 09, 2011 at 09:36 AM

TREX search results in 0 hits


Hi Guru's

I have an issue that needs resolving.

We have setup a basic Service Desk in SolMan 7.01.

We were able to report on our issues using the "queries" functionality in the Incident Management workcenter.

Ever since we installed a TREX instance all our queries return empty.

I've gone throufgh all the steps in the install guide of TREX 7.1 to check what I did wrong, but I can't find anything.

Also, when I search for solutions in our SDB, I get no hits, even when I search for all blanks or asteriks (*).

Please advise!