ITS WebGUI in CRM(By transaction launcher )

[leocao]

Hi all,

We would like to incude transaction "S_AE2_89000019" from CRM to SAP CRM WEB Client UI.

We have done the following steps using the SAP best practices (C04-Configuration guide):

1. in transaction CRMS_IC_CROSS_SYS we have configured the CRM system with url: http://CRMnameServer:httpport/sap/bc/gui/sap/its/webgui/?_{transaction=IC_LTX&}okcode=ICEXECUTE

and ERP system with url

http://ERPnameServer:httpport/sap/bc/gui/sap/its/webgui/?_{transaction=IC_LTX&}okcode=ICEXECUTE

2. we have set TSTC to synchronous (CRM and ERP)

3. we have configured transaction launcher through wizard (tx CRMC_UI_ACTIONWZ)

4. we have created logical link for transaction and we assigned the link to work center and business role.

The problem is that when we are opening the SAP CRM web gui and click on the link that we have created, we take a blank picture with a red x "PLease wait..." and nothing else opens.My CRM Version is 7.0 EHP1.

The webgui service in the tx sicf have been a test, after login in, a blank picture with a red x "PLease wait..." is also remaining.

Can anyone help?

Thanks in advanced.

[carsten_srensen]

Hi Rajani

i found OSS note 964521 for a soloution. I needed to the following services - via SE80: WEBGUI, SYSTEM and IAC!

Best regards

Carsten

[Former Member]

Lei Cao,

Want to check if this issue is resolved. I have the same problem where I am getting 'please wait" with red x screen when I configured transaction launcher from crm web ui.

Did you ever get this resolved? If so please share your approach ? And is this authorization related?

Rajani

[carsten_srensen]

Hi Lei Cao .

I also have the same problem when calling a Z-transaction in our CRM 7.0 system.

Please reply to Your thread if someone sends You a soloution 🐵

Best regards

Carsten

[kavindra_joshi]

Check for the authorization for that particular link. Your maintained roles contains the authorization object to enable disable the link.

Regards

Kavindra

[former_member472050]

Lei,

Have you been able to resolve this? I am getting the same error that you describe in your post.

Thanks