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Sep 07, 2011 at 08:34 AM

ITS WebGUI in CRM(By transaction launcher )

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Hi all,

We would like to incude transaction "S_AE2_89000019" from CRM to SAP CRM WEB Client UI.

We have done the following steps using the SAP best practices (C04-Configuration guide):

1. in transaction CRMS_IC_CROSS_SYS we have configured the CRM system with url: http://CRMnameServer:httpport/sap/bc/gui/sap/its/webgui/!?transaction=IC_LTX&okcode=ICEXECUTE

and ERP system with url

http://ERPnameServer:httpport/sap/bc/gui/sap/its/webgui/!?transaction=IC_LTX&okcode=ICEXECUTE

2. we have set TSTC to synchronous (CRM and ERP)

3. we have configured transaction launcher through wizard (tx CRMC_UI_ACTIONWZ)

4. we have created logical link for transaction and we assigned the link to work center and business role.

The problem is that when we are opening the SAP CRM web gui and click on the link that we have created, we take a blank picture with a red x "PLease wait..." and nothing else opens.My CRM Version is 7.0 EHP1.

The webgui service in the tx sicf have been a test, after login in, a blank picture with a red x "PLease wait..." is also remaining.

Can anyone help?

Thanks in advanced.