Urgent Help required - Nakisa Orgmodeler is giving error

[Former Member]

Hi Experts,

We have Nakisa 3.0 SP1 on NW CE 7.2. All the components are working fine except OrgModeler. When we are trying to open the OrgModeler URL, it is giving the below error. Also, I have checked the CDS log but it is not updating. Please adive.

Error: Application error occurred during the request processing.

Error occurred in invoking event "contextInitialized()" on listener class com.sun.faces.config.ConfigureListener.

Troubleshooting Guide https://sdn.sap.com/irj/sdn/wiki?path=/display/jstsg/home

Details: WebApplicationException log ID is [4AB27F7BB10C008100000000009D00E2].

Thanks in advance.

Regards,

Sagar

[StephenBurr · Accepted solution]

In June 2012, a fix was released via OSS note 1646930 ("Accesing Nakisa: Error DTDDVFactoryImpl") which resolved an issue with Nakisa 3.0 (all SP's) and Netweaver CE 7.2 SP5.

[Former Member · Accepted solution]

Hi there,

Yes as Stephen mentioned a fix was suppled for this error.

That error occurred if you were running NWCE 7.2 SP5 or NW 7.3 SP4 if you were running more than one Nakisa module.

If you have either of these then you should upgrade to the latest SP which will resolve this issue.

Regards,

Matthew

[lukemarson]

HI Sagar,

I would suggest undeploying and redeploying OrgModeler. I would also suggest requesting the latest build of OrgModeler from SAP OSS.

Best regards,

Luke

[Former Member]

Thanke Luke for the reply. If we undeploy and redeploy we will loose our config as we wont be able to take the backup. Please let me know if you think this is the only option we have to make it work.

Regards,

Sagar

[lukemarson]

Hi Sagar,

Why can't you take a backup? There is an Export Changes option in the AdminConsole which allows you to download a copy of your configuration (which you can import in the AdminConsole build selector screen).

Best regards,

Luke

[Former Member]

HI Luke,

I am getting the error while accessing the Admin console for OrgModeler ( http://hostname:port/OrgModeler/manager/.jsp) thats the reason i cant even take the backup.

Regards,

Sagar

[lukemarson]

Hi Sagar,

I see your point! Do you have access to the file system? You can just take a backup of your build folder and then copy it back after the redeployment.

Best regards,

Luke

[Former Member]

I tried undeploy and deploy but it still giving the same error. Now it is hapenning for all the components in our QA server. CE is working fine and the problem is only with Nakisa components. I restarted the CE application itself but no luck. please advice.

Regards,

Sagar

[lukemarson]

Hi Sagar,

This sounds like a Java error or NWCE error. What is in the NWCE log for the error 4AB27F7BB10C008100000000009D00E2. Are there any errors in the OrgModeler log?

Best regards,

Luke

[Former Member]

HI Luke,

Below is log from default trace.

#2.#2011 09 07 09:14:17:350#+0200#Error#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#

com.sap.ASJ.web.000137##Nakisa/OrgModeler#4AB27F7BB10C008100000000009D00E2#3524050000000004#Nakisa/OrgModeler#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#Guest#0##6B19A9B8D91C11E0A8

1400000035C5D2#c90e600fd92011e0afa100000035c5d2#c90e600fd92011e0afa100000035c5d2#0#Thread[HTTP Worker [@1254313945],5,Dedicated_Application_Thread]#Plain##

Cannot process an HTTP request to servlet [jsp] in [OrgModeler] web application.

[EXCEPTION]

com.sun.faces.config.ConfigurationException: CONFIGURATION FAILED! DTD factory class org.apache.xerces.impl.dv.dtd.DTDDVFactoryImpl does not extend from DTDDVFactory.

at com.sun.faces.config.ConfigManager.initialize(ConfigManager.java:213)

at com.sun.faces.config.ConfigureListener.contextInitialized(ConfigureListener.java:196)

at com.sap.engine.services.servlets_jsp.server.application.WebEvents.contextInitialized(WebEvents.java:87)

at com.sap.engine.services.servlets_jsp.server.deploy.ApplicationThreadInitializer.run(ApplicationThreadInitializer.java:265)

at com.sap.engine.services.deploy.server.utils.concurrent.impl.CleanRunnable.run(CleanRunnable.java:56)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:182)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:299)

Caused by: org.apache.xerces.impl.dv.DVFactoryException: DTD factory class org.apache.xerces.impl.dv.dtd.DTDDVFactoryImpl does not extend from DTDDVFactory.

at org.apache.xerces.impl.dv.DTDDVFactory.getInstance(Unknown Source)

at org.apache.xerces.impl.dv.DTDDVFactory.getInstance(Unknown Source)

at org.apache.xerces.impl.xs.opti.SchemaParsingConfig.<init>(Unknown Source)

at org.apache.xerces.impl.xs.opti.SchemaParsingConfig.<init>(Unknown Source)

at org.apache.xerces.impl.xs.traversers.XSDHandler.<init>(Unknown Source)

at org.apache.xerces.impl.xs.traversers.XSDHandler.<init>(Unknown Source)

at org.apache.xerces.impl.xs.XMLSchemaLoader.<init>(Unknown Source)

at org.apache.xerces.impl.xs.XMLSchemaLoader.<init>(Unknown Source)

at org.apache.xerces.impl.xs.XMLSchemaValidator.<init>(Unknown Source)

at org.apache.xerces.jaxp.validation.XMLSchemaValidatorComponentManager.<init>(Unknown Source)

at org.apache.xerces.jaxp.validation.ValidatorHandlerImpl.<init>(Unknown Source)

at org.apache.xerces.jaxp.validation.AbstractXMLSchema.newValidatorHandler(Unknown Source)

at org.apache.xerces.jaxp.DocumentBuilderImpl.<init>(Unknown Source)

at org.apache.xerces.jaxp.DocumentBuilderFactoryImpl.newDocumentBuilder(Unknown Source)

at com.sun.faces.config.ConfigManager$ParseTask.getBuilderForSchema(ConfigManager.java:501)

at com.sun.faces.config.ConfigManager$ParseTask.getDocument(ConfigManager.java:433)

at com.sun.faces.config.ConfigManager$ParseTask.call(ConfigManager.java:394)

at com.sun.faces.config.ConfigManager$ParseTask.call(ConfigManager.java:351)

at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)

at java.util.concurrent.FutureTask.run(FutureTask.java:138)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)

at java.lang.Thread.run(Thread.java:722)

#

[lukemarson]

Hi Sagar,

It looks like a problem with the Faces configuration. Waht version of Java are you using and what version of the applications? Are they the ones from SMP or do you have up-to-date versions? It might be that you need to get the latest versions from SAP OSS.

Best regards,

Luke

[lukemarson]

Hi Sagar,

What SP are using with NWCE 7.2? Up to 7.2 SP2 is supported, but any higher is not. If you are using are higher SP then this could be the source of your problem.

Best regards,

Luke

[StephenBurr]

Can I suggest a restart of the OrgModeler application - use the NW CE Administrator tool to find the Java Application (Using filter on Vendor = Nakisa to easily locate) and then stop and start it.

[Former Member]

Thanks Stephen for your quick reply. I already tried that but no luck. Still getting the same error.

Regards,

Sagar