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Former Member
Sep 05, 2011 at 08:14 AM

SolMan installation can not Create Java Users

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Dear Friends,

I am trying to install SAP Solution Manager on Windows server 2008 R2 64-bit and my DB is Oracle. in "Create Java Users" phase, installation stops with an error, it's the last lines of sapinst.log file:

INFO 2011-09-05 00:21:49.266

Execute step createJSF of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|3|0

INFO 2011-09-05 00:21:49.610

Removing file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\ORA\CENTRAL\AS\UserCheck.jlaunch.

INFO 2011-09-05 00:21:49.610

Creating file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\ORA\CENTRAL\AS\UserCheck.jlaunch.

INFO 2011-09-05 00:21:49.626

Creating file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\ORA\CENTRAL\AS\UserCheck.log.

INFO 2011-09-05 00:21:49.626

Working directory changed to C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\ORA\CENTRAL\AS.

INFO 2011-09-05 00:21:49.626

Output of D:\usr\sap\SOL\DVEBMGS00\exe\jlaunch.exe UserCheck.jlaunch com.sap.security.tools.UserCheck "C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\ORA\CENTRAL\AS\install\lib;C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\ORA\CENTRAL\AS\install\sharedlib;C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\ORA\CENTRAL\AS\install" -c sysnr=00 -c ashost=WIN-sap -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION_RO -user_type system -message_file UserCheck.message is written to the logfile C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/ORA/CENTRAL/AS/UserCheck.log.

WARNING 2011-09-05 00:21:52.235

Execution of the command "D:\usr\sap\SOL\DVEBMGS00\exe\jlaunch.exe UserCheck.jlaunch com.sap.security.tools.UserCheck "C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\ORA\CENTRAL\AS\install\lib;C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\ORA\CENTRAL\AS\install\sharedlib;C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\ORA\CENTRAL\AS\install" -c sysnr=00 -c ashost=WIN-sap -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION_RO -user_type system -message_file UserCheck.message" finished with return code -3. Output:

Usage : D:\usr\sap\SOL\DVEBMGS00\exe\jlaunch.exe [-options] <arg0> <arg1> ... <argn>

Launch the specified java program

options : [-file=<property file>] (default=jlaunch.properties)

[-nodename=<node name>] (default=jlaunch)

[-app=<application name>] Standalone application

-> <property file> = <application name>.properties

-> <SAP profile> = <application name>.pfl

[pf=<SAP profile>] (default=jlaunch.pfl)

[-parent=<pid of the parent process>] (default=0)

[-tracefile=<filename>] (default=dev_jlaunch)

Critical Error

Can't read program properties

-> Internal program error (rc = -1)

INFO 2011-09-05 00:21:52.235

Removing file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\ORA\CENTRAL\AS\dev_UserCheck.

ERROR 2011-09-05 00:21:52.235

CJS-30197 . DIAGNOSIS: For more details see output of log file:

ERROR 2011-09-05 00:21:52.266

FCO-00011 The step createJSF with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|3|0|createJSF was executed with status ERROR ( Last error reported by the step :. DIAGNOSIS: For more details see output of log file:).

There are several similar problems discussed in the forum, and the answer is almost always "update your Kernel", i find this page http://it.toolbox.com/wiki/index.php/How_to_update_SAP_Kernel , which describes how to update SAP Kernel, but i couldn't find the proper patch for my SAP Kernel.

Could anybody help me to find the proper Patch?

I am using the sapinst.exe file in this path: "51033517_13\SAP_Solution_M._7.0_Inst._Master\IM_WINDOWS_X86_64"

then i select "SAP Solution Manager 4.0 Support Release 4->SAP Systems->Oracle->Central System->Central System"

and when sapinst asks for kernel i insert this path:51033508_15\NW_7.0_SR3_Kernel_WINDOWS__LNX_X86\KU_WINDOWS_X86_64 and sapinst passes the step properly and starts executing installation.

I'd be grateful if you let me know the patch file name which i should use to continue my installation.

Best Regards,

Meysam Kermani