Portal favorites doesn't work after role change

[Former Member]

Dear all,

we encounter the following problem in our EP:

We have an WAD-Template stored in a folder. If a user is assigned to a specific portal role, he can see and execute the report. While executing he is allowed to store the report in his personal portal favorites.

Last week we joined three old portal roles (names: OLD_A, OLD_B and OLD_C) to a new one NEW_A containing all reports of OLD_A, OLD_B and OLD_C. After that we assigned the new role NEW_A to all users formerly assigned to at least one of OLD_A, OLD_B or OLD_C. In addition we unassigned the users from the old roles.

As a consequence the users now see all the reports of the old roles in their portal menu (as they are stored now in NEW_A) BUT the old favorites saved before the role change could not be opened anymore. The following error message appears:

"Page not found or not available"

We found out so far, that the favorite stores the combination of role and iview (in this case OLD_A and the iview-name). If the role changes the pcd-link is different.

Does anyone know this behaviour? How can we change the access pcd-link in the content management manually or by script/program?

Any help is appreciated.

Best regards,

Volker Schmitt

[Former Member]

Dear Volker,

We figured this out too a few days ago, trying to perform the exact same operation. We are on EP 7.01 SPS7.

Still looking for a solution, let us know if you found anything.

Regards,

Alexis M.

[Former Member]

Dear Alexis,

we havent't found a solution yet. Here you find a similar post:

http://forums.sdn.sap.com/thread.jspa?threadID=1683445

There they advised to try the PCD inspector. I will try that but if it works it is just a manual workaround. Maybe you find a better solution. If you find one, please share it with us.

Thanks and regards,

Volker

[Former Member]

Yes I saw this thread too. However, I think viveknidhi solution is pointless for us since we can not perform this operation manualy for each favorite...

For the moment, based on what I red on forums and sap documentations, there is no workaround. Portal favorites are hardcoded pcd urls to the navigation node. If we modify our roles we will loose related favorites since the navigation node will change.

I hope you will find a solution to move forward.

Regards,

Alexis M.