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Former Member
Sep 02, 2011 at 08:22 AM

Crystal showing Database Login issue on XP / 2003 server OS


Good morning,

I have posted this is the Business Objects area but have been recommended to post here also.

Any help is gratefully received.

On both a client site and on our own internal server we are seeing a strange issue that seems to be limited to XP and Server 2003 OS's.

From both within the layout preview area and also the reports module, whenever we run anything that demands Crystal interraction, a DB login popup appears prompting for the DB login (sa) and password.

When this is entered, it returns an error message stating 'login failed. Please try again'

We have only seen this with an XP installation and on our 2003 server.

Some forum entries have recommended installing the native client to resolve it but we have tried this at the client site with no joy.

Is there anything we are missing?

Does anyone know what is differenct between XP / 2003 and Vista / 7 that would cause this. I can only assume it is some sort of increased functionality missing from previous platforms.

thanks in advance.