Problem configuring UWL

[Former Member]

I'm trying to setup a UWL (Minimal Configuration) as per the HowTo guide on a EP6 SP9 system.

When I get to the stage 3.5 "Registering the System with the UWL" you need to go to the ""configuration Framework Page".

When selecting this option however, I get the following error:

"The specified root item cannot be retrieved from the configuration. Correct the entry before trying again."

The log files aren't much help, so I'm basically stuck at the moment.

Anyone hav a solution for this issue?

[Former Member · Accepted solution]

Jacques,

Have a look under System Admin - system config - km - uwl...and run the config from there. If you cant find it try running this iview com.sap.km.ConfigUWL

[Former Member · Accepted solution]

Hi Tahir ,

I am facing the same problem the error is similar like in the message.

"The specified root item cannot be retrieved from the configuration. Correct the entry before trying again"

I looked for the iview com.sap.km.ConfigUWL but it is not found.

Infact we have not installed the Knowledge Management, but we installed the UWL using the Note Number 702255.

We are usign the EP6.0 SP9.

Presently we are struck at this point. please help is there any solution to do UWL configuration.

Thanks & Regards

Sumanth

[Former Member · Accepted solution]

Sumanth,

I'm afraid I can't help you. We installed KM so I dont know where the config is done in a non-KM environment.

Sorry.

[fabio_sarmento]

Usually this kind of issue issue occur due to a missing

permission to the Everyone group for the iview whose PCD is the

following:

pcd:portal_content/every_user/general/uwl/com.sap.netweaver.bc.uwl.

uwlSapWebDynproLaunch

After setting this permission, your issue will probably be resolved.

Regards,

Fabio

[Former Member]

Hi Fabio,

thanks for your answer.

I went to

pcd:portal_content/every_user/general/uwl/com.sap.netweaver.bc.uwl.uwlSapWebDynproLaunch

and checked its authorizations, but I think all of them are OK.

The iview has group Everyone within its Permision list, and Administrator = read and End User = True for this group.

Anyway... I don't see how is it related with the issue... (of course, may be I'm blind 😛 )

Thanks again for your support.

Best Regards,

Marcelo

[Former Member]

Shamsul,

Did you figured out how to get the read and unread items in UWL .I have similiar reqmt.Please advice

John

[Former Member]

Upgrade to SP11.

[Former Member]

Hi,

try going directly to the Configuration page using the URL

http://<server>: <port>/irj/servlet/prt/portal/prtroot/com.sap.portal.runtime.config. component.ConfigUI

HTH

Kiran

[Former Member]

Hi,

After installing the KMC only we could able to configure it. Even after upgrading to SP11 as per the note number 702255 we are unable to configure UWL with out KMC.

Any way i need some more info.

Is it possible to have the Normal Read / Unread Documents of the SAP Business Workplace in UWL?

Thanks & Regards

Sumanth

[Former Member]

Hi,

After installing the KMC only we could able to configure it. Even after upgrading to SP11 as per the note number 702255 we are unable to configure UWL with out KMC.

Any way i need some more info.

Is it possible to have the Normal Read / Unread Documents of the SAP Business Workplace in UWL?

Thanks & Regards

Sumanth

[Former Member]

Did you ever find out if it possible to have the Normal Read / Unread Documents of the SAP Business Workplace in UWL?

[Former Member]

Hi Lasse,

I'm facing the same issue. Did you solve it? If yes, could you please share the solution?

Thanks in advance,

Best Regards,

Marcelo

[Former Member]

Hi Lasse,

in the end, I had to create an OSS message. They told me that there is a view configuration setting "emphasizedItems", which is set to "unread" for SAP office mails by default.

To get the actual amount of unread/new items, I had to change this property to "new".

<View name="SAPOfficeMailView" 
	selectionMode="MULTISELECT" 
	width="98%" 
	supportedItemTypes="uwl.som" 
	...
	emphasizedItem="new"
	...
	referenceBundle="task_sapofficemails">

You have to change this value and upload a new configuration XML file, clear de UWL cache and it's done.

Hope it helps as it helped me.

Best Regards,

Marcelo

[Former Member]

Hi Marcelo,

Thanks so much for sharing. I have been tracking this message and I will write a KBA article with the solution that my colleague Ivan has given you. Thanks so much for documenting it here!

Beth Maben

EP - Senior Support Consultant II

AGS Primary Support

Global Support Centre Ireland

• Please see the UWL Wiki @

https://www.sdn.sap.com/irj/scn/wiki?path=/display/bpx/uwl+faq ***