Launch CRM transaction through SAP Web Client UI

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Hi,

We would like to incude transaction "S_AE2_89000019" from CRM to SAP CRM WEB Client UI.

We have done the following steps using the SAP best practices (C04-Configuration guide):

1. in transaction CRMS_IC_CROSS_SYS we have configured the CRM system with url: http://CRMnameServer:httpport/sap/bc/gui/sap/its/webgui/!?_{transaction=IC_LTX&}okcode=ICEXECUTE

and ERP system with url

http://ERPnameServer:httpport/sap/bc/gui/sap/its/webgui/!?_{transaction=IC_LTX&}okcode=ICEXECUTE

2. we have set TSTC to synchronous (CRM and ERP)

3. we have configured transaction launcher through wizard (tx CRMC_UI_ACTIONWZ)

4. we have created logical link for transaction and we assigned the link to work center and business role.

The problem is that when we are opening the SAP CRM web gui and click on the link that we have created, we take a blank picture with a red x "PLease wait..." and nothing else opens.

Can anyone help?

Thanks in advanced.