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Portal Personalization on Google Chrome

Dec 18, 2016 at 07:22 AM

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Former Member

Hello Support,

I'm using standard personalization feature of the portal.

When changing themes on Chrome, the content area stays on old theme (see screenshot - theme was changed from tradeshow to hcb).
logff/logon is needed in order to see the selected theme in the content area.

On IE, Firefox it works (logoff/logon is not needed)

How can I solve it?

Portal version is 7.31 SP7.

I've also opened a new incident and I'll update this thread.

Regards,
Omri

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Former Member Dec 18, 2016 at 05:40 PM
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Got answer from SAP:

When changing themes in portal, logoff and logon is required.

The reason is that theme related parameters are being kept on the session and needs to reset.

It is possible that in different browsers the outcome will be different, however, the guideline is to always logout and login again after switching a portal theme.

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