Configuration - Urgent

[Former Member]

Hi,

What is necessary to configure the workflow approval circuit?

I manage to say who are the approvers but I get no email of notification of it, nor if it was approved.

Best Regards

Lai

[Former Member]

Hi Lai,

after you have set up the Approval Process correctly you should be able to see notifications in the "Recent Notifications"-iView when processing the "Publishing with an Approval Process" workflow. Please follow the Process Flow (http://help.sap.com/saphelp_nw04/helpdata/en/0a/b197a80f1a0142854f683eb445137e/frameset.htm) and check the iView on the Dynamic Navigation of Overview Page under Home -> My Info (eu_role).

It this works, and you want additionally to get the notification by Email, you must configure the Email Channel for Notification correctly. Go to KM Configuration -> Content Management -> Global Services -> (Show Advance Options) -> Notificator Service and check if it is activated as well as the EMAIL Channel is correctly set.

Does the sending of subscriptions mails work?

Hope this helps,

Robert

[Former Member]

Hi

We don´t have the "Recent Notifications"-iView (costumer doesn´t what it)

In help.sap.com it says...

"3.The approvers of the first approval step receive a notification requesting that they approve or reject the document." I don´t recive any notification.

But I am able to recive and send subscriptions mails, and the Notificator Service is activated.. How can I see if it is correctly set?

What is my problem?

Regards

Lai

[Former Member]

Hi, I saw in a OSS message that it is a bug...

Fixed with SP11

Regards

Lai

[Former Member]

Thanks for the info Lai!

Pretty sure that might be very useful for some other person over here!

Maybe you can also write what version you are actually on.

Best regards,

Robert

[Former Member]

Hi,

What I read also is that there is a fix and a workaround(for me it didn´t work !!)

Just read note 803189

And the version is EP6.0 SP9

Regards

Lai