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Configuration - Urgent

Posted on Feb 11, 2005 at 06:26 PM 15 Views

Hi,

What is necessary to configure the workflow approval circuit?

I manage to say who are the approvers but I get no email of notification of it, nor if it was approved.

Best Regards

Lai

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 12, 2005 at 12:43 PM
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    Hi Lai,

    after you have set up the Approval Process correctly you should be able to see notifications in the "Recent Notifications"-iView when processing the "Publishing with an Approval Process" workflow. Please follow the Process Flow (http://help.sap.com/saphelp_nw04/helpdata/en/0a/b197a80f1a0142854f683eb445137e/frameset.htm) and check the iView on the Dynamic Navigation of Overview Page under Home -> My Info (eu_role).

    It this works, and you want additionally to get the notification by Email, you must configure the Email Channel for Notification correctly. Go to KM Configuration -> Content Management -> Global Services -> (Show Advance Options) -> Notificator Service and check if it is activated as well as the EMAIL Channel is correctly set.

    Does the sending of subscriptions mails work?

    Hope this helps,

    Robert

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