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Former Member

Overall Status for sales order line & header on a service order

Hello,

I have a service order that has been fully delivered and invoiced but the overall status for that line & header is "In process".

I am unclear which area of configuration determines / controls the overall status. Can anyone help point me in the right direction?

Thanks.

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2 Answers

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    Former Member
    Aug 25, 2011 at 09:48 PM

    Hi Vicky,

    Check the completion rule in the item category of the order?

    Regards,

    Raghu.

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    Former Member
    Aug 26, 2011 at 07:38 PM

    The completion rule is set to blank.

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