Mail should be sent to the customer if he is Blocked by the credit.

[Former Member]

Dear All

An automatic mail has to be triggered if the customer blocked by the credit in sales order.

I have done all the configuration settings.

Maintained the Out put type:KRML

Assigned it to Respective Procedure,maintained condition records. I think all the things I have done. Currently i am using standard form routine for KRML condition type.

I have checked the forum also but didn't full fill the requirement.

THANKS&REGARDS

Rakhi

[former_member188076]

Hi

Check the OSS Note 677377, which is related to Email in Credit Management.

Regards,

Amitesh Anand

[Former Member]

Dear Jelena Perfiljeva .

I maintained all the necessary configuration settings for out put type as standard.

Maintained condition records properly.

Just let me know one thing do need to take any ABAPer help in this .Can't standard form routines and programs will help.

Do i need to do any settings pertinent to Work flow.Just let me know.

For my sales document printing "BAOO"(Out put type) is working properly but not KRML for triggering mail.

Thanks

[Jelena]

Yet it is still not clear what is not working exactly. There are at least 3 different points where this could fail. Can you describe what exactly is not working?

There should not be any ABAP or workflow necessary for the sales order output to be sent by email.

[Former Member]

Hi,

Please maintanin Rouine and Partner function for sending the Output.

Assign the Access Secquence and click on Access to condition.

Under Processing Routine Program RSNASTSO

Form Routine SAPOFFICE_AUFRUF_VX

Under Partner Function tab

SIMPLE MAIL - SP sold to party along with

Simple Mail KB Credit repfor knowing how much credit limit exceeded.

Simple Mail KM Credit manager

Under Default Values

Dispatch time : send immediately

Transmission Medium : simple mail

Partner Function SP SOLD TO PARTY

Communication strategy

Under MAIL

Document name KREDITCHECK

Priority 9

Thanks

Raja

[former_member209761]

Dear Rakhi,

Have you maintained the following setting for your output type?

PROCESSING ROUTINE

Program RSNASTSO

Form Routine SAPOFFICE_AUFRUF_VX

PARTNER FUNCTIONS

SIMPLE MAIL - SP sold to party along with

Simple Mail KB Credit rep.

Simple Mail KM Credit manager

Click on your output type KRML and select details and check the following entries

Access sequence = THERE IS A VALUE FOR ACCESS SEQUENCE

CHECKS FOR 'ACCESS TO CONDITIONS' , CANNOTS BE CHANGED, MULTIPLE ISSUING

Program SAPMV45A

FORM routine TEXT_SYMBOL_REPLACE

Under Default Values

Dispatch time : send immediately

Transmission Medium : simple mail

Partner Function SP SOLD TO PARTY

Communication strategy

Under MAIL

Document name KREDITCHECK

Priority 9

Program SAPMV45A

FORM routine MAILAKTIONSPARAMETER

Now maintain the condition records (check the date of sales order created and the condition record for o/p)

Check on the above lines and revert back .

Thanks & Regards,

Hegal K Charles

[Jelena]

It's not clear from the post what exactly the issue is. Output is not proposed? Email is not generated? Email is not sent out of SAP? There could be 1001 reasons.

P.S. Who's Mr.Ram?

[Former Member]

Hello Mr.Raghu,

Please go through the link for reference,in that link they were explained the case about invoice out put e-mail,based on that you can configure for your credit out put.

hope this will work for you,otherwise ask Mr.Ram he only help you out in this case.

Thanks

Vinayak.