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SAP S/4HANA Credit management issue during sales order

Dear Experts,

1.Its high priority issue please guide me to solve it, I configured full credit management configuration in S/4 HANA , But while saving sales order i am not getting "credit limit exceeded" pop up massage,Instead of this i am getting below error pop up massage.But while doing delivery getting this error "ORDER IS BLOCK FOR DELIVERY" eventhogh sales order price is less then customer credit limit, Might be some thing is missing in my configuration which is i am unable to find it out,So requesting you to help me to solve

2.when i am trying to release and save the sales order in t-code VKM3 ,it is getting saved but again i am seeing thesame sales order in the T-code VKM3 ,and getting same error "ORDER IS BLOCK FOR DELIVERY" while doing delivery.

Kindly help me to solve above issues.

Thanks in advance.

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