Login Issue with BOBJ Edge 3.1 XI

[former_member203111]

Hello

I installed BOBJ 3.1 XI edge series server almost 2 months ago and tested almost everything such as CMC, Indoview and webi rich client, Designer and I was able to log in . Server was untouched since last two months so when I tried to log on today, it gives me an error that your logon id is not valid. I cant even log on to CMC.

I checked and in CCM everything is running such as SIA, tomcat etc.

I think when I installed the server the only user I created was Administrator but on Administrator's properties I forgot to check the box where it says password will never expire (I THINK THIS THE MISTAKE I MADE) and seems like the Administrator's password is expired since I didnt log on to the server since last 2 months.

Can you guys please advise me how do I resolve this issue and log back in to the server again, I would appreciate your help.

Regards

Edited by: SAP_LCCHS on Aug 23, 2011 10:29 AM

[former_member203111]

Resolved

[Former Member]

Hi ,

Here are links for related issue :

[|]

[|]

Suggest to open a message with support and have an engineer assist (if you can send them your CMS DB they can unlock it for you.)

Regards

Rameez

[former_member203111]

Rameez,

Thanks for your reply and I read both the links and it was usefull info. I guess this hack only works for R2 but not for 3.1, are you sure that the only option I have left is to contcat sap support engineer and open a service ticket with them so they can unlock it.

As I mentioned this is brand new installtion, so there is no report no universe build in this as yet, I am thinking if I can uninstall and reinstall it again (is there any liscence issue if I reinstall)

Will appreciate your reply,

Regards

[former_member136842]

Hi,

no worries!

Check SAP Note - 1320151

Regards

-Seb.