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author's profile photo Former Member
Former Member

Inbound Idoc - permitted agents

In my inbound IDOC my partner profile permitted agents do not get a work item when the IDOC does not post due to some error. I seem to recall that some work needed to be done with the organization structure. Can you point me in the right direction as to which steps I may have missed?

Thanks

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 10, 2005 at 08:05 AM

    Hi Raynald,

    There is a standard task started for Idocs with errors. First determine which task this is: goto transaction WE42 and check for the inbound process code which objecttype is used and which event is raised in case of errors. Then use transaction SWETYP to find the task started for this event (make sure the type linkage field has been set).

    Then goto the task and assign the possible agents to the task.

    Regards,

    John.

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