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author's profile photo Former Member
Former Member

Preventive Maint - Notification duplicating when Work Order is being saved

In IW28, reviews the open notifications and open a work order to view. When exit the work order a prompt asks the user if they want to save. When the user clicks yes to save the work order a new notification number is created. This is occurring in preventative maintenance plans and especially in plans that have multiple maintenance Item.

Kindly help.

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 23, 2011 at 10:50 AM

    Hello Ram,

    This could be possible because of Notification and order type default configuration.

    kindly check for the preventive maint order type in the following path:

    Plant Maintenance and Customer Service->Maintenance and Service Processing->Maintenance and Service Orders->Functions and Settings for Order Types->Define Notification and Order Integration

    Remove the notification tick in front of order type and then check again

    Thanks

    Naveen

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    • Former Member Former Member

      Hi,

      In the config path

      Plant Maintenance and Customer Service->Maintenance and Service Processing->Maintenance and Service Orders->Functions and Settings for Order Types->Define Notification and Order Integration

      1. In the above path if you include the Notification tick mark , then you would find Notification no in order header , you can change notification -Here notification created in background ..

      2. In the above path if you remove the Notification tick mark , then you will find a create button of Notification in order , when we try to click create button , system creates notification and attaches to the order.., system provides disconnect button for notification in this case ..

      3. You can add more Notifications via Object list of Order , if you want to avoid this then check via user exit IWO10009 PM Order: Customer Check for 'Save' Event

      regrds

      pushpa

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