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Aug 23, 2011 at 09:47 AM

Adding same Free Goods items in the sales order

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Hello experts,

We are using (exclusive) free goods functionality. In condition records you can specify the free goods that should be added to certain materials when they are ordered by the customer. The problem is this: when different materials should lead to the same free goods item, the system is creating an item line for free goods for every single material for which a free goods condition record is created. The business would like to see that free goods item lines that contain the same free goods material is consolidated into 1 item line. The reason for this is that the external service provider is charging per item line that is dispatched to them. As far as I know standard SAP does not support this functionality. Do any of you have encountered the same problem? I'm very curious if there is any solution for this issue.

Regards, Charles