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Former Member
Aug 23, 2011 at 02:42 AM

A/R Downpayment Invoice + Payment Print Out Issue


Dear Experts,

I have been searching around the forum but have not found an answer to my question.

I have a user whose license is a combination of the limited CRM and limited Logistics license.

This user is able to create an A/R downpayment invoice and enter the payment means. He later adds the document into the system.

Here is the problem:-

1. When he retrieves back the downpayment invoice to print, he selects to print "A/R Invoice + Payment". When he does that, a message prompts that he is not allowed to perform the action.

I am half suspecting that this may be a limitation imposed by the license, considering that he has no access to the Banking module. I do find it weird that the system allows for payment means and downpayment invoices but does not allow for the user to print the payment document.

Appreciate if someone could shed some light as to what is going on here. Thank you.


Alvin Chong