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Former Member
Aug 22, 2011 at 03:55 PM

Determine Availability of a RAS Service


Good Morning Alll,

We use an crystal viewer to open reports, and run in a multi-ras configuration.

We know that a RAS Service will go into a "hung" state if it doesn't have the contiguous memory it requires and that the RAS services should be recycled every so often to prevent it.

Because of this and because RAS works in a purely round-robin manner, we need to determine the status of a RAS Service prior to sending it a request otherwise, eventually all requests will get sent to the bad service and no users will be able to open any reports.

Do you have any suggestions on how to determine if a RAS Service is hung? For example, perhaps send the RAS Service a simple request and attempt to catch a particular error.

Any assistance you can offer will be greatly appreciated.