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Former Member
Aug 22, 2011 at 12:23 PM

ICI for ICWin installation - how to proceed

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Dears,

I am thinking about upgrading telephony interface from SAPphone to ICI in ICWin in CRM 5.0 (SP 11).

Do I need to do anythning else that java installation, rfc creation to connector, reconfiguration if ICWin (as in notes

Note 1038519 - Required HTTP services for ICI in IC WinClient

Note 967866 - ICI integration for IC WinClient

Note 1001703 - How to use ICI as a communication interface in IC WinClient

Note 1338389 - How to Guide: ICI Integration in IC WinClient ) ?

We use CAD processing - are there any tasks concerning it to be done?

Best Regards

Radek