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author's profile photo Former Member
Former Member

Want information about OTC process?

Hi All,

I would like to know is there any difference in between Standard Sales order process and OTC apart from posting?

Like in Standard we use SO -


Delivery---Picking -


PGI -


Invoice.

In OTC SO -


Delivery---Picking -


PGI -


Invoice --- Receivable posting or I need to correct my process?

Want information about OTC process.

Thanks

Nikhil

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Aug 22, 2011 at 10:00 AM

    Hi,

    in OTC, it ends with Customer payment.

    You can refer the following links:

    http://www.sap.com/industries/wholesaledistribution/businessprocesses/ordertocash/index.epx

    Pre-sales like QT --optional -->Standard Order -->Delivery >Picking >Packing >PGI >Billing-->Payment of Customer.

    Regards,

    RS.

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    • Former Member Former Member

      Hi,

      As far as I know:

      SD is a SAP terminology and OTC is a terminology used by most businesses. Some of them call it Order Management as well which excludes the customer payment part and gets included in AR.

      SAP-SD is a technology solution and OTC is a business process.

      And SD as such also covers some of LE/LO processes which generally doesn't get covered under OTC.

      Regards,

      RS.

  • author's profile photo Former Member
    Former Member
    Posted on Aug 22, 2011 at 10:48 AM

    Hello,

    OTC is Order To Cash, So whatever the process are in between starting from Customer Order till the Cash has been received comes under OTC, Seeing your Steps at macro level i feel its good.

    Thanks - Raja

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    • Former Member Former Member

      Nikhil,

      in Payment receivable phase you are taking the payment for the parts/Goods/Services you have already sold. The Material is not going to change so as the material behaviour, So there is no change of ItemCat, Sales Order type. You need to place payment for the Customer which has been Debited upon creation of invoice.

      Thanks - Raja

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