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author's profile photo Former Member
Former Member

Paper size reverting to default printer settings


I cannot print A3 CR document from MIS. We use CR 2008 to create reports/documents which are then run from our MIS. We have a report which is created as an A3 document, and will print this way directly out of CR, however will only come out as A4 page which shows only part of the actual A3 document.

I have created a dummy report which I set to be a A3 sized, adjusted the printer preferences and applied this. (By the way, if I close out of the report and reopen it, the default of A4 will appear in the print preferences once it is open again)

I added it to the MIS, adjusted the printer settings and saved it. If I go back into the document print settings of the MIS the document has magically reverted to the default A4.

Any ideas on how to rectify this?


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  • author's profile photo Former Member
    Former Member
    Posted on Aug 22, 2011 at 06:20 AM


    Printer settings might be the issue in your case make sure you have made all the settings correct.

    Go to Printer Properties,move to the Device Settings tab,change the paper size to A3 for both manual and auto paper feeds this might help.



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    • Former Member Former Member

      Hi ,

      I am not sure about this but i hope you make a try,

      It seems that if the paper sizes don't match excactly then it gives problems.

      The paper size of your report might be slightly greater .So if you try to add a custom paper size which is little bigger compared to A3 or make your report page size slightly smaller than A3 and then try to print it.

      Hope this helps



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