Incorrect Open delivery amount in FD32

[Former Member]

Hello Friends,

I have a very unique problem which occurs only on PRD system of my project.

I create a sales order for say 200,000. I have dynamic credit managament active.

In FD32 i can see open sales order value as 200,000.

Now i create a delivery for this sales order.

Now when i check FD32, it shows Open delivery value 500,000 corresponding to same sales order.

I did check RVKRED088 program as well to confirm the entries.

Can anyone tell me why system behaves like this?

Thanks,

Rajesh

[kalyan_mokirala]

Hi Rajesh,

It looks there is some problem in updation of credit values. If order of 200000 is delivered then open sales value must be decreased by 200000 and open deliveries must be increased by 200000. Run RVKRED77 which updates credit values in case of update errors in real time. It is also suggested to have a batch job scheduled for the same program preferably every week end when we have less load on our systems. I further suggest you to check the analysis of the credit for the order using the report CHECK_CM. which gives you complete analysis of the credit check done to the order. It will help you in analysing the issue further. Try checking this report for the order after creating delivery also.

[Former Member]

Hi,

Thanks for the valuable inputs.

I did check program CHECK_CM. it gave an overview of Credit management data for that delivery.

But the open sales value was still errorneous.

I have run RVKRED77 report in past to correct some erroneous credit masters.

I wan to know is there any standard solution to this issue other than RVKRED77 program?

Thanks

Rajesh

[kalyan_mokirala]

Hi Rajesh,

As per my knowledge we don't have any other solution to correct the credit values related to update errors. Only way is through running RVKRED77 program. As I had suggested have a backgound job scheduled for this.

[Former Member]

Hi,

But as i said RVKRED088 which is simulation of RVKRED77 program, itself is showing incorrect amount.

So i do not think 77 program would help me.

Secondly i observed that if i put/cancel reason for rejection in SO line items, the error gets fixed.

Thanks,

Rajesh

[Former Member]

Hi,

Please run RVKRED77,it will get correct the values