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Service desk: Manually sent to SAP how to know which msg sent successfully

Hello Guru

My current system is SAP Solution Manager 7.0 SP27 (SAPKITL437)

I'm using transaction type "SIVA" and action profile "AI_SDK_STANDARD", I wonder if I want to manually send a message to SAP how to know whether which message sent successfully in the solman system

I have also noticed in tab "action" after changing status to "Sent to SAP", there're red indicators occurs showing "Send messages automatically to SAP Service Backbone" and found error in the header data area showing "Answer the questions for the current SAP component" so I'm not able to make sure whether these message sent to SAP successfully or not

Please recommend and advice how to fix these error would be appreciated

Thanks

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  • Posted on Aug 19, 2011 at 01:15 PM

    Hi,

    Have you checked OSS RFC's are working fine?

    Have you installed the latest correction Note for ehp1

    Please check.

    Thanks,

    Jansi

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