how to Activate Account Dupliation Check in WebUI(working fine in GUI)

[Former Member]

Hi,

I ma working on a requirement to perform duplicate check on Business Partners(Accounts) in CRM WebUI. I have performed all the steps needed for it inculding activating index and duplicate check, initial idexing, setting the profiles and setting the threshold. Now I am able to see dupliate check pop up in GUI but not in WebUI. Please help me on following 2 aspects:

1. What additional steps is needed to activate it in webui? such that 'Show duplicate' button is activated once i try to create dupliate account.

2. How can i change field on which duplication check is performed. Currrently it is for fields like- House Number, Street, Name, Postal Code and City. When I try to change it in via configuration in service profile(Fine Matching), it is throwing a warning and not allwoing me to make changess in fields configured?

Any link or documenatation in this regard would be of great help.

Regards,

Amit

[Former Member]

Hi Amit,

Please apply some of the latest notes on this like 1314792.

Also, refer to http://help.sap.com/saphelp_crm70/helpdata/EN/00/0a4ab0f77c3245842c09ffd704b70c/content.htm

http://help.sap.com/saphelp_crm70/helpdata/EN/6f/c4eba4f27c5541bf03b0d74d368e73/content.htm

-Satish

[VishnAndr]

There is a discussion here which, I hope, will help you.

[Former Member]

Hello Amit,

Please go through the below link,

Hope this can give some idea.

http://www.sdn.sap.com/irj/scn/elearn?rid=/library/uuid/40bcfd1a-4598-2b10-f590-cb808aa6bc53&overrid...

Thanks

Karan