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Cannot create new flavor in Screen Personas 3.0

Dec 16, 2016 at 04:52 PM

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Hi,

we have installed SP3.0 SP04 in our system. We applied all the required notes and changed the system parameters.

when we try ti create a new flavor throught https://<host>:<port>/sap/bc/personas?sap-ie=edge&sap-client=100&sap-language=ES, nothing happens.

we click on + button on the right....

We click on Create button...

but, a few secconds later, nothing happens.

The editor doesn't came up.

What I'm missing?

regards!

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3 Answers

Tamas Hoznek
Dec 16, 2016 at 05:52 PM
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Do you see any error in the browser console while trying to create the new flavor?

Although you say that you have implemented all the notes and set the system parameters, such problems are often caused by a not fully up-to-date system. Double-check again whether all the applicable notes according to the master note 2376426 are indeed implemented and that you get all green lights for everything in the Health Check, including the listed notes in the Notes Checker.

Also, try to clear the MIME cache via the Admin transaction, and your browser cache as well.

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Daniel Miguel Edelberg Dec 16, 2016 at 09:14 PM
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Hi Tamas,

Thanks for your response.

We have runned the Health Check and everything was green, except for WD Compression, as you can see in the image below.

also, we have cleaned the MIME cache twice


pers5.png (28.5 kB)
pers6.png (28.2 kB)
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Tamas Hoznek
Dec 16, 2016 at 10:09 PM
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That's all good... can you also run the Notes Checker and see if all notes are fine too?

If you don't get the list of notes, then you definitely don't have the necessary notes then you definitely are missing some of them, because there was a correction note fixing an issue with this feature.

Also, how about errors in the browser console when trying to create a flavor? Do you see any?

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