I'm hoping someone can advise what we need to do as two of our main contracts appeared to have 'locked up' and gone into a held status. We are currently using CCM SRM 5.0.
When going into change the contracts, the release button is greyed out and the error message we receive is 'No purchasing group exists'. However, the contracts do have a valid purchasing group assigned.
At the time they went into a held status we were trying to add items/remove items etc for one and re-activate an item on the other.
Since they have gone into a held status, changes have been made to other contracts successfully, but no-one is able to bring these contracts out of the held status.
Any suggestions on what we can do would be greatly appreciated.