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Shopping Cart-Item Data tab-Goods Recipient field F4 help not working

former_member526144
Active Contributor
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Dear Experts,

I have maintained attribute id "Requester" for User A as user B within SRM Org Structure. Now If I login with User A then if I try to maintain Goods Recipient as user B in Item data tab then system is allowing.

But my problem is when I click on Goods Recipient F4 help then I am not getting User B data.

Is there any setting which needs to be done to get the F4 list for Goods Recipient field within SC item data?

We are working in SRM 7.0 and Support pack 8.

Please let me know if any note or configuration which needs to be applied.

Regards,

Ravi

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Answers (1)

Answers (1)

ricardo_cavedini
Active Contributor
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Hello,

Is the main issue that user B is not being displayed in search help or that user B is not being transferred from search help to cart? Check note 1497738, perhaps it is helpful.

Regards,

Ricardo

former_member526144
Active Contributor
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Hello Ricardo,

Thanks for your reply. User B not displayed in search help itself but If I enter manually then system is allowing and able to create a confirmation with User B.

is there any setting which we need to maintain to get the values in search help?

Thanks

Ravi

ricardo_cavedini
Active Contributor
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Hello,

User B is supposed to be displayed in search help when requisitioner attribute is maintained for user A in PPOMA (US USERB, for example).

Check if note 1568474 is helpful for you.

Regards,

Ricardo

former_member526144
Active Contributor
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It is resolved. Due to some other issues we got the problem and has been resolved.