Skip to Content
1
Former Member
Aug 08, 2011 at 02:09 PM

EScalation workflow for SC and PO

377 Views

We have implemented SRM7 process controlled workflows. Would like to know how can we achieve escalation workflow for either shopping cart or PO's.

Scenario is like this : If Manager A has not taken any action, the workitem has to be escalated to his manager after 2 days. If manager B has not taken any action, then it has to be escalated to his manager C after 3 days.

Is there any standard way to achieve this.

Please advice.

Regards,

Pavan.