Skip to Content
avatar image
Former Member

A document processed by the JRC engine cannot be opened in the C++ stack.

I keep getting this error message after I deploy a Visual Studio 2010 .net web application to my server. The application works perfectly in the development environment but it will not work on my Win 2003 32bit IIS6.0 web server. Below is also the error logged into the windows application log file.

Event Type: Warning

Event Source: ASP.NET 4.0.30319.0

Event Category: Web Event

Event ID: 1309

Date: 8/5/2011

Time: 9:38:39 AM

User: N/A

Computer: IM-WEB1

Description:

Event code: 3005

Event message: An unhandled exception has occurred.

Event time: 8/5/2011 9:38:39 AM

Event time (UTC): 8/5/2011 2:38:39 PM

Event ID: f247f1c1b10745cabfad5864403ef15f

Event sequence: 11

Event occurrence: 1

Event detail code: 0

Application information:

Application domain: /LM/W3SVC/1922464104/Root-2-129570287010549171

Trust level: Full

Application Virtual Path: /

Application Path: E:\websites\enmarkscanning\

Machine name: IM-WEB1

Process information:

Process ID: 8048

Process name: w3wp.exe

Account name: NT AUTHORITY\NETWORK SERVICE

Exception information:

Exception type: CrystalReportsException

Exception message: Load report failed.

at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()

at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.get_ProductLocaleID()

at CrystalDecisions.ReportSource.CachedObjectReportSource.GetReport(RequestContext context, Boolean bAddToCacheWhenCreated)

at CrystalDecisions.Web.CrystalReportSource.get_ReportDocument()

at Reports_POD.Page_Load(Object sender, EventArgs e)

at System.Web.UI.Control.OnLoad(EventArgs e)

at System.Web.UI.Control.LoadRecursive()

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Unsupported Operation. A document processed by the JRC engine cannot be opened in the C++ stack.

at CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options)

at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options)

at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()

Request information:

Request URL: http://scanning/Rpt_POD.aspx?ID=169663

Request path: /Rpt_POD.aspx

User host address: 10.69.11.3

User: wills

Is authenticated: True

Authentication Type: Forms

Thread account name: NT AUTHORITY\NETWORK SERVICE

Thread information:

Thread ID: 6

Thread account name: NT AUTHORITY\NETWORK SERVICE

Is impersonating: False

Stack trace: at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()

at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.get_ProductLocaleID()

at CrystalDecisions.ReportSource.CachedObjectReportSource.GetReport(RequestContext context, Boolean bAddToCacheWhenCreated)

at CrystalDecisions.Web.CrystalReportSource.get_ReportDocument()

at Reports_POD.Page_Load(Object sender, EventArgs e)

at System.Web.UI.Control.OnLoad(EventArgs e)

at System.Web.UI.Control.LoadRecursive()

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Edited by: Don Williams on Aug 5, 2011 12:35 PM

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

1 Answer

  • Aug 05, 2011 at 07:36 PM

    ____________________________________________________________________________________________

    Here is the error details in the web browser

    Unsupported Operation. A document processed by the JRC engine cannot be opened in the C++ stack.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.Runtime.InteropServices.COMException: Unsupported Operation. A document processed by the JRC engine cannot be opened in the C++ stack.

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace:

    [COMException (0x80041811): Unsupported Operation. A document processed by the JRC engine cannot be opened in the C++ stack.]

    CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options) +0

    CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options) +95

    CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +270

    [CrystalReportsException: Load report failed.]

    CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +333

    CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.get_ProductLocaleID() +31

    CrystalDecisions.ReportSource.CachedObjectReportSource.GetReport(RequestContext context, Boolean bAddToCacheWhenCreated) +438

    CrystalDecisions.Web.CrystalReportSource.get_ReportDocument() +201

    Reports_POD.Page_Load(Object sender, EventArgs e) +54

    System.Web.UI.Control.OnLoad(EventArgs e) +91

    System.Web.UI.Control.LoadRecursive() +74

    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2207

    Any help is greatly appreciated.

    Thanks!

    Add comment
    10|10000 characters needed characters exceeded