Error display in Room Administration

[lakshmikanthaiah_s]

hi ep friends,

I am working on collaboration rooms.

but Room Administration option is not working

When i click, it shows the below error on the screen

Portal Runtime Error

An exception occurred while processing a request for :

iView : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.content_administration/com.sap.netweaver.coll.colcontent/com.sap.netweaver.coll.roomadmin/com.sap.netweaver.coll.RoomAdministration

Component Name : com.sap.netweaver.coll.appl.ui.room.RoomLockTable

The exception was logged. Inform your system administrator..

Exception id: 11:35_29/01/05_0003

See the details for the exception ID in the log file

and in the log file i found the messages as below

Jan 29, 2005 11:35:41 AM # PRT-Async 3 Fatal Exception ID:11:35_29/01/05_0003

com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component

Component : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.content_administration/com.sap.netweaver.coll.colcontent/com.sap.netweaver.coll.roomadmin/com.sap.netweaver.coll.RoomAdministration

Component class : com.sap.ip.collaboration.roomui.api.roomlock.ui.RoomLockUIComponent

User : portaladmin

at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:858)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:310)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)

at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:340)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:352)

at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)

at java.lang.Thread.run(Thread.java:479)

Caused by: com.sap.ip.collaboration.core.api.ui.wdf.portal.WdfPortalComponent$WdfPortalComponentException

at com.sap.ip.collaboration.core.api.ui.wdf.portal.WdfPortalComponent.service(WdfPortalComponent.java:51)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:300)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)

at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:340)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:352)

at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)

at java.lang.Thread.run(Thread.java:479)

can anybody help me to know what would be the problem and if solution is for the same is appriciated

thanx in advance

please need urgent reply

regards

Kantha

[detlev_beutner]

Hi Kantha,

first, problem is known; it's a pity - without solution, see /thread/15063 [original link is broken]

Second, the source of the problem comes from the component which shows filtered rooms and if they are locked. It is at least a strong misbehaviour that this component does no logging by itself.

For the error as well as for the missing error logging I would advise to open an OSS message (and publish the result afterwards in here).

Sorry for not being able to help more in deep,

best regards

Detlev