hi ep friends,
I am working on collaboration rooms.
but Room Administration option is not working
When i click, it shows the below error on the screen
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.content_administration/com.sap.netweaver.coll.colcontent/com.sap.netweaver.coll.roomadmin/com.sap.netweaver.coll.RoomAdministration
Component Name : com.sap.netweaver.coll.appl.ui.room.RoomLockTable
The exception was logged. Inform your system administrator..
Exception id: 11:35_29/01/05_0003
See the details for the exception ID in the log file
and in the log file i found the messages as below
Jan 29, 2005 11:35:41 AM # PRT-Async 3 Fatal Exception ID:11:35_29/01/05_0003
com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.content_administration/com.sap.netweaver.coll.colcontent/com.sap.netweaver.coll.roomadmin/com.sap.netweaver.coll.RoomAdministration
Component class : com.sap.ip.collaboration.roomui.api.roomlock.ui.RoomLockUIComponent
User : portaladmin
at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:858)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:310)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:340)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:352)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
at java.lang.Thread.run(Thread.java:479)
Caused by: com.sap.ip.collaboration.core.api.ui.wdf.portal.WdfPortalComponent$WdfPortalComponentException
at com.sap.ip.collaboration.core.api.ui.wdf.portal.WdfPortalComponent.service(WdfPortalComponent.java:51)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:300)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:340)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:352)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
at java.lang.Thread.run(Thread.java:479)
can anybody help me to know what would be the problem and if solution is for the same is appriciated
thanx in advance
please need urgent reply
regards
Kantha
1 Answer
-
Posted on Jan 31, 2005 at 03:01 PM
Hi Kantha,
first, problem is known; it's a pity - without solution, see /thread/15063 [original link is broken]
Second, the source of the problem comes from the component which shows filtered rooms and if they are locked. It is at least a strong misbehaviour that this component does no logging by itself.
For the error as well as for the missing error logging I would advise to open an OSS message (and publish the result afterwards in here).
Sorry for not being able to help more in deep,
best regards
Detlev
Add a comment
Add a comment