on 07-29-2011 9:16 AM
i tried to change in screen FD32 credit account on customer XXXXXX and XXXXXX, but i am receiving an below error message
Error Info f5 596: Reason Code: C30
Please help us why this is coming
Hello,
With regard to your query, it looks that some reason codes have been deleted for some reasons, probably, since they are very old and no more in use, etc. Since, there could be some line items still open with such reason codes, hence the error.
Without the customizing of the reasons for differences, it cannot be determined whether the items with that reason code must be considered in credit management or not. You have to either recreate the deleted customizing for it is not yet obsolote, or change the reasons in the affected items, if that is possible.
I hope this helps.
Regards,
Suresh Jayanthi.
Moderator: Please avoid to provide answers in a thread that is the same (in other words) from the previous answers provided. Thanks for your understanding.
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we check and found to configure the reason code in SAP. in OBBE tcode we define this C30 reason code for relavant company code for which the customer has been extended. now we are not facing problem to execute.
but we wanted to know that from where this reason code is considering at the time of change credit account in FD32 tcode. please suggest. how it is considering this reason code. once i maintained in OBBE it is accepting to change credit account.
Hi,
The system looks for Reason Code to look for any contentious items that should not be considered. Detailed explanation on this can be referred in the below link:
http://help.sap.com/erp2005_ehp_05/helpdata/EN/01/a9b999455711d182b40000e829fbfe/frameset.htm
Regards,
Kiron Kumar T.
Hi,
Usually this error message is related to old items and the reason code does not exist anymore. Can you please double check in your customizing if reason code C30 still exists? If not, you should or create it again or use another one.
Best Regards,
Vanessa.
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