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MSG no 821 "Cannot process message in node, parameters cannot be converted"

Hi All,

Need your inputs on a issue We are facing,

We have recently installed solution Manager systems which in 7.00 ehp1 pathc level 26. I am trying to configure mail (scot) in that so that it should send automatic EWA alerts to system owner. I could manage to create required node sucessfully.

But when i tried to test mail its failing with below error.

MSG no 821 "Cannot process message in node, parameters cannot be converted"

Gurus required your help to solve this issue.

Regards

Yogesh Wararkar

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1 Answer

  • Jul 28, 2011 at 10:54 AM

    There must be a problem with your SMTP node setup...

    Can you post the details of your SMTP Node config in SCOT?

    Regards

    Juan

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    • That error means in most cases that you have not added the IP address of you SAP Server to the SMTP Relay Agent on your Mail Server.

      As mentioned before SAP doesnt have the ability to authenticate with the Mail Server using a username/password so you need to maintain the Relay Agent so no authentication is needed

      Regards

      Juan