Sourcing 7.0 - Strange Login Behaviour for enterprise user

[Former Member]

Hello

We have installed SAP Sourcing 7.0 and created one tenant and after that everything was running fine. I have now created another tenant. After this there is a strange login behaviour for enterprise user

When I go to the ...../fsbuyer/portal URL, it given me a login screen. When I try to login with enterprise user and password as specified in the context, it does not let me login even with a correct password. The error is "User Authentication Failed"

I just happened to try NW CE Administrator Login, after this the error changed to "Entry does not exist". Here I gave enterprise user and password and it logged into the system. So I now have to login two times once with NW UME User and other with enterprise user to access the setup page.

However this is the problem only for enteprise user and not for other user accounts that I created. I checked in NW UME, the enterprise user does not exist there. However I can see that other users that I created using "Internal User Accounts" are also created in NW UME.

Anyone faced this behaviour earlier?

This also brings out a very interesting point. In Multi-Tenant Setup when using NW UME does this mean that two tenants cannot share the same user account. Is that so?

Regards,

Shubham

[vikram_shanmugasundaram · Accepted solution]

Hi Shubham,

This is a known issue in 7.0 unfortunately. It will be addressed in a future release.

In the meantime, another workaround is to create a separate cluster and user it for enterprise login. I know itu2019s not ideal.

Regards,

Vikram

[Former Member · Accepted solution]

Hi Vikram,

Thanks a ton for your reponse.

I would like to understand your solution regarding creating another cluster.

Does this mean I need to install another CE Instance and install sourcing on the same.

OR

I have to create an Add-In instance for the current CE Server and define the Host Name of Add-In Instance in the new cluster

Also in this cluster, which context should I select, System Context or Existing Tenant Context or New Tenant Context.

Regards,

Shubham

[vikram_shanmugasundaram · Accepted solution]

No need to create separate CE instance. I think your question is probably answered in the other thread by Mudit.

Regards,

Vikram

[Former Member · Accepted solution]

Thanks Vikram.

One more question. Is the approach to make host file entry to define a new cluster is advisable in a Multi-Tenant environment. I think in that case we should look at creating a new cluster on a seperate physical/virtual host for every customer/context. To do this we need to create another CE Add-In Instance and just deploy the SDA file on the same. Or we also need to re-run the complete installation in the Add-In Instance as well?

Kindly confirm

Regards,

Shubham