SAP Web AS 6.40 - Error during startup

[Former Member]

I am installing Web AS 6.4 from a set of DVDs (partners phase 3 ramp up) sent to us directly from SAP in a Solaris 5.8 64bit machine.

I enter all information requested by SAPinst from INSTALLATION MASTER DVD and everything seems to be installed correctly. However, there is a step (Start SAP J2EE Engine) in the end of the installation script where seems that SAPinst restarts the J2EE server. After a log time waiting, I finally get the error:

ERROR 2005-01-21 17:18:16

CJS-20024 J2EE engine JC00 of SAP system GBS did not come up after 800 seconds: giving up.

Could you please help me to understand what is happening?

Thanks a lot

Fernando Urzedo

[Former Member · Accepted solution]

The way the various archives are deployed in SAP require the deployment manager to be in an online mode and a offline mode. After installing all the components, it will run some post-initialization scripts.

In the windows world, you use the management console to monitor these states, I am assuming the Solaris world has a similar mechanism.

The error you get suggests that the installer was waiting for the J2EE engine to start and simply timed out. We ran into cases, specially on SP3, when the Oracle service was not started and caused the server to remain in a waiting state, but upon restarting the server, the problem was gone. In slower machines, the startup sometimes took up to 20-30 minutes. So the timeout may simply be something of the sort.

In most cases, what you would need to do is to simply restart your server and see if the J2EE server comes up ( through the management console or similar mechanism ). If you run the installer again, it will bypass this last check and run the post install scripts.

[Former Member · Accepted solution]

Hi,

I have investigated a little bit more this issue and found, in the startdb.log file, that a process/file named orasrv was not found in my computer and, as a result, the J2EE engine is not being started successfully. Please see the log below:

gbsadm> more /rdbms/startdb.log

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---

Mon Jan 24 14:01:50 EDT 2005

LOGFILE FOR STARTING ORACLE

Trying to start GBS database ...

Info: Can not find executable R3trans

-

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Mon Jan 24 14:01:50 EDT 2005

checking required environment variables

ORACLE_HOME is >/rdbms/oracle/GBS/920_64<

ORACLE_SID is >GBS<

-

---

Mon Jan 24 14:01:50 EDT 2005

check initora

-

---

Mon Jan 24 14:01:50 EDT 2005

check initora

-

---

Mon Jan 24 14:01:50 EDT 2005

starting orasrv

/rdbms/oracle/GBS/920_64/bin/orasrv missing or without set-user-ID bit. Terminating.

/usr/sap/GBS/SYS/exe/run/startj2eedb: Terminating with error code

I have searched for that file and, indeed, it does not exist in the requested directory (actually, it does not exist anywhere in my machine).

Have you guys faced this issue before? What I have to do?

Thanks in advance

Fernando Urzedo

[Former Member · Accepted solution]

I found the issue. We need to add the following environment variable to the users related to the installation (root, ora<DBSID> and <SAPSID>adm):

dbs_ora_tnsname=<DBSID>

Regards

Fernando Urzedo