Shopping Cart not updated in bbp_pd.

[Former Member]

Hi Folks,

We have recently upgraded to SRM 7.0 from SRM 4.0. We are using customized portal application for the creation of the shopping cart. Whenever we create a shopping cart using the portal interface, the shopping cart number is generated and we get the the successfull message but same is not updated in any of the SRM tables. The transaction bbp_pd is blank.

We didn't get much information from ST22, SLG1 transaction code and also from previous SDN postings.

Your expert comments will be appreciated...

[jason_boggans]

Dear Poster,

As no response has been provided to the thread in some time I must assume the issue is resolved, if the question is still valid please create a new thread rephrasing the query and providing as much data as possible to promote response from the community.

Best Regards,

SDN SRM Moderation Team

[Former Member]

Hi Naresh,

Did you check in table CRMD_ORDERADM_H with the SC ID?

Rgds,

Prasanna

[Former Member]

Hello Prasanna,

Thank You!

I have checked the table CRMD_ORDERADM_H with the SC ID, but the table is blank. Table is not updated...

Regards,

Naresh

[Former Member]

Hi,

Have you also checked SM13 - update errors? Maybe the SC was created but while saving to DB it there were some issues in update.

Are you using standard SRM portal or a custom application? If it is a custom application then you have to check your logic? Have you called BBP_PD_SC_SAVE after BBP_PD_SC_CREATE?

Rgds,

Prasanna

[Former Member]

Hello Prasanna,

In our custom FM we have called the BBP_PD_SC_SAVE. But it is not creating the shoppingcart.

Regards,

Naresh