I have a requirement where the SC has to be approved by the LIne manager(head of org unit) followed by the SLApprover with appropriate limit.
SC value : 1000USD
Line manager apporval limit is 500$
Req SLApprover's limit is 1000$
It works fine in the above case.
SC value: 1500USD
Line manager limit : 500$
Req SLApprover(say 'X') limit 1000$
2nd level SLApprover (say Y ---X's SLApprover) limit 2000$
in this case it shows in the approval preview correctly
1 line maanger
but when I order the SC and approved by the line manager and when i try to open the item from the UWL of 'Y' , i get the error
"Work item not or no longer valid ((might have been already processed)" whereas i can see in the approval preview and the workflow log its still lying with Y. Please can you suggest what can be the reason and what is the solution.