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Former Member

Intallation Problem Crystal Reports

Installation Problem (I have been talking to Nakku Win SAP Sales ).Order Number 70221322.Email address j.j.powell@bigpond.com.Operating system Windows 10 64 bit which is fully up to date on a new computer, (and which does not have the old Crystal reports installed).I have now been given my license key from the SAP store (the email is on my old computer).The download link you provided after unzip gives file folder 51050619.When you run setup.exe in DATA_UNITS as administrator, it first says all four prerequisites succeeded. Then after entering the Product key and typical installation etc., it locks up on “Updating Set up engine”.Hidden behind this window is another window “Failed to update set up engine executables.Program will exit”.

  1. I have Mcaffe Anti Virus.I tried Disabling the Firewall – this did not help.I don’t seem to be able to disable the anti virus.I tried to find Folder>\DATA_UNITS\CrystalReports\dunit\tp.microso ft.wse.runtime-3.0-core-32\ but not there
  2. Further help please. I have Crystal Reports X1 on another computer install about 8 years ago
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    Former Member
    Dec 18, 2016 at 09:47 AM

    Problem solved. I was using the unzip button provided with the Crystal Reports download. The unzip file it created must have been corrupt. I then purchased a copy of WinZip. When I unzipped the downloaded file with this new program, the new file folder it created worked great!

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