Shipping point determination is not happening for CRM sales order in ECC

[Former Member]

Hi,

When we create direct sales order in ECC, shipping point determination is happening automatically that means all the relevant settings are properly maintained in ECC for automatic determination of shipping point.

But when we create sales order in CRM and replicate it to ECC, shipping point field is empty even though we use same master data.Hence we are unable to create delivery document.

All the master data (Org structure,Customers,Materials and plants) downloaded from ECC to CRM.

If we manually enter shipping point and try to create delivery document in VL01N system gives the following message.

"Item 000010: delivery split because of different shipping points

Message no. VL037 "

Your help would be highly appreciated.

Thank you.

Regards,

Nagi

[vanessa_donegan]

Hi Nagi,

Is a plant determined in the document in ERP after downloading from CRM? If not then this is probably the reason so you will need to map a vendor partner in CRM to a plant in ERP at item level so that the determination of the shipping point takes place.

Kind regards,

Vanessa