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Unable to refresh report in InfoView or CMC


I am using OLE DB (ADO) connection to connect to MS SQL Server 2008 database and able to successfully refresh the report in Crystal Reports 2008 designer.

When I publish the report in BusinessObjects Enterprise XI 3.1, and try to view the report in Info View or CMC, I get the following error message:

u201CThe database logon information for this report is either incomplete or incorrect.u201D

I am using Windows AD authentication to login to BusinessObjects.

Option u201CUse original database logon information from the reportu201D is selected under u201CDatabase Configurationu201D for the report.

Under u201CWhen viewing report: u201C, I have selected u201CUse same database logon as when report is runu201D

Does anyone know what is the resolution for this error message.

Thank you.

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1 Answer

  • Posted on Jul 21, 2011 at 09:40 AM


    is your SIA running under "LocalSystem" or under a Windows AD User?



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