WebAS6.40 Re-installation Error

[sumith_rajagopalan]

Hi,

We had installed WebAs6.40 Sneak Preview with MaxDB. But due to some problems we had to uninstall that and re-install the same. But before uninstalling WebAS, we did not uninstall MaxDB.

Now when we are trying to reinstall WebAS, it says that the previous installation of MaxDB was not uninstalled properly and the registry entry exists.

I have searched for the key 'MaxDB' and removed all entries in the registry. But I can't remove the folder sapdb in my directory as it say 'can't remove sapni. Access denied'.

Please help me to uninstall or remove the previous MaxDB installation.

This is error that I get.

<i>ERROR 2005-01-15 11:53:09

MDB-070021 Registry information for database software found in system but the software check failed. The software was not properly removed or installed incorrectly.</i>

Thanks & Regards,

[Former Member · Accepted solution]

Sumith, easiest solution for this issue that comes to mind dis to reboot your system in 'safe' mode ensuring only the primary system processes are loaded and enabling you to remove the sapdb folder completely from your system. Kind regards, Tiest

[sumith_rajagopalan · Accepted solution]

I had tried that. But it did not solve my problem. Finally the I had to search for SAPDB and MaxDB in the registry and removed all occurences of these. It did not allow me to remove some occurences, as they were the service entries. But it did not hamper my reinstallation.

It did re-install.

So the solution is:

1. Of course as Tiest said, go to safe mode delete directory sapdb.

2. In registry remove the call to the service serv.exe and remove all entries of the same and XServer. Stop service XServer.

3. Remove all occurences of SAPDB and MaxDB in the registry.

4. Restart and Re-install.

Thanks & Regards.