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Former Member

Error when install

hi,

I try to install a new NW EP, I set such file system below:

/sapmnt 5G

/db2 10G

/usr/sap 5G

But when I run sapinst, step in run a new one, reading control.xml file in /tmp,it stop automically. there is not any log such as "sapinst.log" found. Only information about the installation is following:

Starting GUIServer using:

SAPinst port : 21200

GUIServer port: 21212

HTTP port : 4239

GUI autostart : on

GUI mode : normal

command : /tmp/sapinst_exe.69966.1311041358/jre/bin/java -Xmx256M -Dsap.env.var.javahome=SAPINST_JRE_HOME -cp /tmp/sapinst_exe.69966.1311041358/JAR/instgui.jar SDTGui sapinst host=localhost port=21200 -nolock

init: retrieving account information for group sapinst...

init: retrieving account information done.

load resource pool /sapcd/install_master/IM_AIX_PPC64_7.01/resourcepool.xml

Jul 19, 2011 10:09:35 AM [Info]: *************************

Jul 19, 2011 10:09:35 AM [Info]: Starting Server

Jul 19, 2011 10:09:35 AM [Info]: Reading server configuration.

Jul 19, 2011 10:09:35 AM [Info]: Reading service configuration SAPinstService.

Jul 19, 2011 10:09:35 AM [Info]: Configuring LogManager ...

Jul 19, 2011 10:09:35 AM [Info]: *************************************************

Jul 19, 2011 10:09:35 AM [Info]: Starting SL Controller ...

Jul 19, 2011 10:09:35 AM [Info]: StorageService switched off.

Jul 19, 2011 10:09:35 AM [Info]: Initializing SecurityManager ...

Jul 19, 2011 10:09:35 AM [Info]: Key Store management switched off.

Jul 19, 2011 10:09:35 AM [Info]: Configuring HTTPManager ...

Jul 19, 2011 10:09:35 AM [Info]: WebstartService switched off.

Jul 19, 2011 10:09:35 AM [Info]: RoleService switched off.

Jul 19, 2011 10:09:35 AM [Info]: AlertService switched off.

Jul 19, 2011 10:09:35 AM [Info]: NotesService switched off.

Jul 19, 2011 10:09:35 AM [Info]: ProcessService switched off.

Jul 19, 2011 10:09:35 AM [Info]: Starting MIDService ...

Jul 19, 2011 10:09:35 AM [Info]: Starting FileService ...

Jul 19, 2011 10:09:35 AM [Info]: LogService switched off.

Jul 19, 2011 10:09:35 AM [Info]: MailService switched off.

Jul 19, 2011 10:09:35 AM [Info]: Starting services ...

Jul 19, 2011 10:09:35 AM [Info]: Starting service "SAPinstService" ...

guiengine: No GUI server connected; waiting for a connection on host dga114, port 21200 to continue with the installation

Jul 19, 2011 10:09:36 AM [Info]: Service "SAPinstService" started

Jul 19, 2011 10:09:36 AM [Info]: Services started.

Jul 19, 2011 10:09:36 AM [Info]: Starting HTTP server listening on port 4239 ...

Jul 19, 2011 10:09:36 AM [Info]: HTTP server started.

Jul 19, 2011 10:09:36 AM [Info]: SL Controller started.

Jul 19, 2011 10:09:36 AM [Info]: Starting GUI ...

guiengine: 2011-07-19 10:09:38 Login in progress

guiengine: 2011-07-19 10:09:38 Login successful

Jul 19, 2011 10:09:39 AM [Info]: GUI started.

init: retrieving account information for group sapinst...

init: retrieving account information done.

iauxsysex.c:318: child /tmp/sapinst_exe.69966.1311041358/sapinst (pid 331940) has crashed. Executable directory is /tmp/sapinst_exe.69966.1311041358. Contact Support.

iaextract.c:895: child has signaled an exec error. Keeping directory /tmp/sapinst_exe.69966.1311041358

  1. Jul 19, 2011 10:10:01 AM [Info]: Stopping services ...

Jul 19, 2011 10:10:01 AM [Info]: Stopping service "SAPinstService" ...

Jul 19, 2011 10:10:01 AM [Info]: Service "SAPinstService" stopped.

Jul 19, 2011 10:10:01 AM [Info]: Services stopped.

Jul 19, 2011 10:10:01 AM [Info]: Server shutdown by SAPinstService

I can't find any solution about this,there is enough privilege about file and enough space. Could you provide me some suggestions?

Thank you very much!

Best regards,

Lily

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7 Answers

  • Best Answer
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    Former Member
    Jul 19, 2011 at 06:28 AM

    Hi,

    { child has signaled an exec error. Keeping directory /tmp/sapinst_exe.69966.1311041358 }

    Either the unpack process is not able to write to that directory or the /tmp directory is full.

    To avoid any errors with the /tmp filesystem always create a separate installation directory and start sapinst from there.

    Also please check the following SAP notes..\

    SAP Note 929929 - Latest SAPinst Patch.

    SAP Note 323816 - User limits on AIX

    Regards

    Bhuban

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    • Former Member Former Member

      Hi,

      Please check the permissions for the file systems. And make sure that the sub file need to checked even.

      Run the installation.

      Thank You,

      SK

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    Former Member
    Jul 19, 2011 at 03:24 AM

    Hi LiLi,

    Please see whether DISPLAY variable is properly set and X11 forwarding is enabled on AIX lpar. Proper IBM JDK version for AIX.

    Also, try to cleanup /tmp directory and kill any active sapinst processes.

    Ensure port 21200 is not used currently.

    BR,

    Venky.

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    • Former Member Former Member

      hi,Srikishan,

      Thanks for your answer.

      I try to cleanup tmp and set temporary tmpdir, it still failed with the same error...

      Best regards,

      Lily

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    Former Member
    Jul 19, 2011 at 07:05 AM

    Hi,

    Could you please check /verify if the sapinst was downloaded properly and make sure the file is not corrupted.

    Reagrds,

    Varun

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    • Former Member

      hi,Varun

      Thanks for your reply.

      I'm sure the sapinstall file is fine. we can install it using the same file on another server.

      Best Regards,

      Lily

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    Former Member
    Jul 19, 2011 at 07:19 AM

    I presume you have started the installation with root user.I have couple of things.

    One would be to rename the below to lower case.

    SAPINST sapinst

    CATALOG.DTD catalog.dtd

    MESSAGES.DTD messages.dtd

    MESSAGES.XML messages.xml

    Other one would be to run sttrace at the os level by the unix guys and see where the exactly issue is comping up means where exactly it is getting hung.

    Alos please check note 1548438

    Edited by: Ambarish annapureddy on Jul 19, 2011 9:21 AM

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    Former Member
    Jul 20, 2011 at 05:00 AM

    Hi,

    I think the problem is in your JDK version. Please check your JDK version is properly installed. ENV setting and DISPLAY settings .. Is XCLOCK working ?

    Regards

    Pranay

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    Former Member
    Jul 19, 2011 at 03:26 AM

    Hi LiLi,

    Try to use a separate temp directory for installation than the default location (/tmp).

    Br,

    Venky

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    Former Member
    Jul 20, 2011 at 05:34 AM

    hi, everyone,

    Thans for your all helpful suggestions.

    Now the questions is solved. I change user "root" ulimit into unlimited, and it works fine.

    Best Regards,

    Lily

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