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author's profile photo Former Member
Former Member

Masthead and Framework Error

Hi All,

I have changed the masthead in the theme and applied it with a default framework in a new Portal Destop.

But now am getting a error in all the pages of my portal:

While processing your request,an exception occured which could not be handled by the application or the framework.

Request you all to share you ideas regarding this.

Thanks,

Shyam

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2 Answers

  • Posted on Jul 18, 2011 at 10:58 AM

    Hi Shyam

    Please check the default trace logs file and check and verify the master rule collection.

    Best Regards

    Arun Jaiswal

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 18, 2011 at 11:19 AM

    Hi Arun,

    Thanks for your quick reply.

    I have checked the Master Rule collection as well as the logs.

    I have also created a new Portal desktop and applied that.

    In the past I have faced this problem,when I have tried to change the theme.

    But later when I have changed all the changes made,deleted the cookies it worked for me.

    At this moment am going through a real mess.

    Need some help in this regard,am new to portal.

    Thanks in advance.

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