Cannot transfer message to node due to connection error in SCOT

[Former Member]

Hi,

I am facing this problem that the mails are not being sent to the external (non SAP mail server - Lotus Notes) and get i the above error :

Cannot transfer message to node due to connection error.

It says the system could not set up a connection to the RFC destination . Therefore, the message could not be transferred to node .

Do i need to anything via SM59 ?

Anyone know how to solve this ?

Is this Developer issue / Basis issue ?

Thanks and Regards,

Anuj.

[Former Member]

Hi Anuj,

Before I can answer, could please let us know as to what are you using to send this mail? Is it just calling the SAP Office function module, or sending it to SAP inbox and then forwarding it to external mail> Or is it calling the native "send mail" or is there a third party EAI tool in between?

Depending on that you problem might lie anywhere between unix permissions, gateway/firewall restrictions on the SAP unix box, or RFC destination definition issues etc.

But if you ask if it is a developer or a basis problem, it is a basis task but a developer's problem to explain it to the basis person.

Regards,

Srinivas

[nablan_umar]

Run transaction SCOT and do a routing test on internet SMTP. See whether you get any error.

[Former Member]

Hi Srinivas and Nablan,

Thanks for the prompt reply...

Firstly, the mails are sent via a workflow, so that is standard and i am having no issues here.

These mails have to be sent via SAP to a external mail (like outlook / lotus mails) so have to be done via RFC Destnation. Communication type used in SapConnect is E-mail.

When there are sent, they are processed by a perticular node in SapConnect (SCOT) under E-mail.

This is done in a batch process, which is also running fine.But the documents (mails) that are processed go into error state giving the above error.

Nablan : i had tried the routing test and that gave no error.

Also the error discription says that the node might not be assigned to correct RFC destination.

Hope this clears the problem...

Regards,

Anuj.

[Former Member]

Hi Anuj,

Check the following OSS notes.

455140    Configuration E-mail, fax, paging/SMS via SMTP
455127    E-mail (SMTP) in different SAP releases       
607108    Problem analysis when you send or receive e-mails

If you don't have access to OSS, please let me know.

Srinivas

Message was edited by: Srinivas Adavi

Just another thing. In transaction SCOT, when you double click on the node, it opens up the config of the node. Do have the box 'Node in use' checked?