Job fail issue with Reporting Agent pre calculation

In our case, we had the same exact error message. We realized that this was happening as the variable values were not getting saved correctly.

We had to use the "check" option "before" saving the variable values. Doing a "save" without using "check" would not give an error message, but at the same point of time also not save the variable values.

Check if the above scenario is applicable in your case.

Anil.

Hi, I'm having the same problem. On the Parameter tab, in the Variants box on the bottom, I created a variant. I typed in the values, clicked "check", then clicked "execute", then clicked the green check mark at the bottom. Yet I still get the UNKNOWN_HANDLE error. Can someone please verify my steps for creating the variant?

Thanks,

Audrey

After you made the changes did you save and re-activate the reporting agent package?

I did not activate which was the problem. Job ran fine now.

After I run the job and when I run my web template, I get an error "No precalculated data found for data provider DATAPROVIDER_1"

I use the data mode "STORED"

Any suggestions?

Thanks,

Audrey