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How to maintain a customer for one sales office

Dear All,

One customer was assigned to more than 1 sales office. Due to this collection report which customized based on sales office was showing wrong data. We need to maintain only one sales office for one customer.

If we change in master data all transactions done previously may change.So they ask to change in reference table and check the report.

Tell me where can we find the reference table. How to maintain like above.

Regards,

Ganesh

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3 Answers

  • Jul 15, 2011 at 08:56 AM
    So they ask to change in reference table

    What do you mean by this ?? If you want to check what are all the changes made to a customer master, then check in XD04.

    thanks

    G. Lakshmipathi

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    • Hi,

      We found that program logic need to change. Now from customer master it is considering only Sales office.Due to this error was occuring. We make program logic as to consider Sales office,company code and sales area. Hence the report is working fine.

      Regards,

      Ganesh

  • Jul 19, 2011 at 06:25 AM

    We found that program logic need to change. Now from customer master it is considering only Sales office.Due to this error was occuring.

    We make program logic as to consider Sales office,company code and sales area. Hence the report is working fine.

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    Former Member
    Jul 19, 2011 at 03:04 PM

    Could you please explain more about reference table? So that I'can able to understand the problem and find a solution.

    Thanks,

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