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SD Payments received in MI lockbox

former_member221838
Participant
0 Kudos

Our client is facing problem with SD payments being received in utility lockbox (ISU payment processing hence I expect that it should hit ISU Clarification worklist) and utility payments being received in SD lockbox (SD - R3 Payment Processing).

I would like to know if there is any way to transfer payments received in the ISU clarification list to SD customer then vice versa. Any inputs would be of great help. Thanks.

1 REPLY 1

william_eastman
Advisor
Advisor
0 Kudos

There is no way of doing this within the standard solution. You would need to fully develop this. Ideally this approach is not used, and one business partner is used with one payment stream (FICA).

regards,

bill.